If your set doesn't fit your hands, your finish, or your life, we'll take it back within 30 days of delivery.
What's eligible
- Unopened sets in original packaging
- Defective or damaged-in-transit items (no return required — send a photo)
What's not
- Sets that have been worn, glued, or removed from sealed trays
- Adhesive and removal accessories (hygiene)
How to start
Email hello@nailismo.com with your order number. We'll send a prepaid return label and refund within 5 business days of receipt.
Exchanges
Sizing off? Tell us your nail measurements and we'll cross-ship the correct fit before the original returns.
Synced from store policiesQuestions